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House of Astrea Wales Last updated: August 2026
House of Astrea Wales respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains how we collect, use, store and protect personal information when you visit our website, purchase artwork, make an enquiry, commission a piece of artwork, subscribe to communications or otherwise interact with House of Astrea Wales.
For UK data protection law, House of Astrea Wales is responsible for the personal information described in this policy.
PLEASE CLICK HERE FOR THE FULL HOUSE OF ASTREA WALES WEBSITE POLICIES
Depending upon how you interact with House of Astrea Wales, we may collect information including:
your name;
email address;
telephone number;
billing and delivery address;
information necessary to process and fulfil an order;
correspondence and information you provide when enquiring;
information you provide in connection with a commission or bespoke service;
marketing preferences;
technical information generated when you use our website, where applicable; and
information collected through cookies or similar technologies.
We only seek to collect information that is reasonably necessary for the relevant purpose.
We may use your personal information to:
process and fulfil purchases;
arrange delivery of artwork or other products;
communicate with you about an order;
respond to enquiries;
discuss and fulfil commissions or bespoke work;
maintain appropriate business, transaction and accounting records;
administer and protect our website and business;
comply with legal or regulatory obligations; and
send marketing communications where we have an appropriate lawful basis to do so.
Under UK data protection law, we must have a lawful basis for processing personal information.
Depending upon the circumstances, we may process your information because:
Contract: processing is necessary to take steps at your request before entering into a contract or to perform our contract with you, for example when you purchase or commission artwork.
Legal obligation: processing is necessary for us to comply with an applicable legal obligation, including certain financial and record-keeping requirements.
Legitimate interests: processing is necessary for our legitimate business interests, provided your rights and interests do not override those interests. This may include responding to appropriate business enquiries, administering the business, protecting the website and establishing or defending legal claims.
Consent: where we rely upon your consent, for example for certain marketing or non-essential cookies, you may withdraw that consent.
The ICO requires businesses to identify their lawful basis and, where legitimate interests are relied upon, explain those interests.
When you purchase from House of Astrea Wales, we may require information to process your order, payment, and delivery.
Payment transactions may be processed through third-party payment providers. House of Astrea Wales does not need to receive or retain your complete payment card details when payment is handled directly by the relevant payment provider.
We will update this section with the specific payment provider used by the website before launch.
We do not sell your personal information.
Where necessary, information may be shared with organisations that help us operate House of Astrea Wales, such as:
website and hosting providers;
payment-processing providers;
delivery and courier companies;
IT and technical service providers;
professional advisers, where necessary; and
government, regulatory or law-enforcement bodies where disclosure is legally required.
Service providers should only receive information necessary for the service they provide.
If a service provider processes information outside the UK, appropriate safeguards must be considered where required by applicable data protection law.
We retain personal information only for as long as reasonably necessary for the purpose for which it was collected, including satisfying applicable legal, accounting, tax and reporting requirements and resolving disputes.
Different categories of information may therefore have different retention periods.
We will periodically review the information we hold and securely delete or anonymise information when it is no longer required.
The ICO requires a privacy notice to state either the relevant retention periods or the criteria used to determine them.
Where you have subscribed to receive news, updates or other marketing communications from House of Astrea Wales, we may use the contact information you have provided for that purpose where permitted by law.
You may unsubscribe or withdraw your consent to consent-based marketing at any time using the unsubscribe facility provided or by contacting us.
Our website may use cookies and similar technologies to provide website functionality, remember preferences, facilitate shopping and checkout, understand website usage and, where applicable, support analytics or marketing.
Some cookies may be strictly necessary for the website to operate. Other cookies may require your consent.
Please see our separate Cookie Policy for further information about the cookies used by this website and how you can manage your choices.
Importantly, this policy wording does not replace a cookie-consent mechanism. Current ICO guidance says users must be told what cookies do and why, and consent is generally required before non-essential cookies are set. Strictly necessary cookies have an exemption.
Depending upon the circumstances and applicable law, you may have rights in relation to your personal information, including the right to:
request access to your personal information;
request correction of inaccurate or incomplete information;
request erasure of your information in certain circumstances;
request restriction of processing in certain circumstances;
object to certain processing;
request data portability where applicable; and
withdraw consent where processing is based upon consent.
These rights are not absolute, and their application depends on the circumstances and the lawful basis for processing.
You have the right to object to processing based upon legitimate interests in applicable circumstances. You also have the right to object to the use of your personal information for direct marketing.
We take reasonable organisational and technical measures to protect personal information against unauthorised access, alteration, disclosure, loss or misuse.
However, no method of transmitting or storing information electronically can be guaranteed to be completely secure.
Our website may contain links to websites or services operated by third parties.
House of Astrea Wales is not responsible for the privacy practices of independent third-party websites. We recommend reviewing their privacy information before providing personal information to them.
We may update this Privacy Policy where our business, website, services or legal obligations change.
The latest version will be published on this website together with its updated date.
If you have questions about this Privacy Policy or how House of Astrea Wales handles your personal information, please contact:
House of Astrea Wales, South Wales, United Kingdom. Email: debbiebuss1@gmail.com